01
Removals to
Storage
A customer contacted us with a specific request for removal to a temporary apartment and storage service until they were ready to move to Andorra. We requested a walkthrough video of their property to accurately assess their requirements.
Once we received the video, we provided an all-inclusive price for packing, removals, storage, and the eventual removal to Europe. The customer was satisfied with the quote and proceeded to book our services.
A video survey is the quickest way to an accurate price. Cupboards, wardrobes and storage areas often hold far more than people expect, and seeing the property on video lets us plan the number of containers, the packing materials and the size of the team before moving day. Our London removals cost guide explains what else affects the price of a move.
Every RMV quotation includes VAT, and furniture dismantling and reassembly are included as standard. Container storage starts from £19.99 a week with no contract, so the customer could keep their belongings with us for as long as it took to arrange the move to Andorra.
02
The
Customer
On the scheduled day, our team arrived punctually at the customer's location. We efficiently loaded all items, including a unique bed made from scaffolding metal poles, which required disassembly. Additionally, we carefully wrapped and protected all other furniture using heavy-duty shrink wrap and removal blankets.
As part of our commitment to customer satisfaction, we also moved a few items to the temporary property while the remaining belongings were securely stored in our warehouse. Throughout the process, we promptly addressed any questions or concerns the customer had, ensuring they felt confident in our expertise.
Shrink wrap keeps dust and moisture away from upholstered furniture during a long stay in storage, while removal blankets protect wooden and metal surfaces from knocks and scratches. Because our storage containers come to the door, everything going into storage was loaded once at the property and stayed as it was packed until the move to Andorra.
03
The
Process
Several months later, the customer informed us that they were ready to move to Andorra. We meticulously organized all aspects of the relocation, including handling customs documents for border control. We retrieved the items stored in our warehouse as well as the belongings from the temporary property.
With everything in order, we embarked on the journey to Andorra. The challenging route through snowy mountains, equipped with chains on our wheels, did not hinder our team's ability to overcome the obstacles.
Since Brexit, moving goods from the UK to Andorra needs careful preparation. Exporting household belongings requires a detailed inventory, customs declarations and compliance with importer and exporter rules, so our team prepares the paperwork in advance and the goods are not held up at the border.
Moves like this also need planning around the weather. Mountain roads to Andorra can be covered in snow in winter, so our drivers plan the route and timings before setting off and carry the equipment needed to keep everything secure and on schedule.
04
Review &
Feedback
Upon arrival at the Andorra border, we completed the necessary customs procedures and proceeded directly to the customer's property. Due to the location's challenging access, we obtained a special permit to park our vehicle safely and efficiently.
Our team unloaded all of the customer's belongings and furniture, ensuring proper assembly as required. We documented the final setup by taking pictures and promptly shared them with the customer, who was still in London. After receiving approval and positive feedback, we made our journey back to London.
The customer expressed their utmost satisfaction and awarded us a 5-star review. Their positive experience showcased our commitment to professionalism, attention to detail, and excellent customer service. As a removal and storage company, we take pride in providing seamless and reliable solutions to meet our customers' needs, ensuring their belongings are handled with utmost care and precision throughout the entire process.
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Got questions?
We've got answers...
Can you store my belongings until I am ready to move abroad?
Yes. We collect everything in storage containers, keep it in our warehouse for as long as you need, and deliver it to your new home in Europe when you are ready.
See European removalsCan you move some items to a temporary home and store the rest?
Yes. On this job we moved a few items to the customer’s temporary property and kept the remaining belongings in storage until the move to Andorra.
Do you handle the customs documents for a move to Andorra?
Yes. For this move we organised the customs documents for border control and completed the customs procedures at the Andorra border before delivering to the customer’s property.
See international removalsHow do you protect furniture for long-term storage?
Furniture is wrapped in heavy-duty shrink wrap, which keeps dust and moisture away from upholstery, and in removal blankets, which protect wooden and metal surfaces from knocks and scratches.
See our packing materialsDo you arrange parking at the destination?
Where access is difficult we arrange it in advance. For this move to Andorra we obtained a special permit so our vehicle could park safely at the customer’s property.
Where is your storage site located?
You can find our storage site at 35a Marsh Way, East London, RM13 8UH.
Take a look at our London Storage Unit
Moving abroad and need storage first?
Send us a short WhatsApp video of your belongings and we'll quote for packing, storage and the move to your new home in Europe.
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