FAQs Storage Services
Where is your storage site located?
35a Marsh Way, Rainham RM13 8UH
What is the size of each container?
Each container is 155cm (5 feet) wide x 215cm (7 feet) deep x 245cm (8 feet) tall. This is 3.3 sq metres (35 square feet) and 8 cubic metres (280 cubic feet).
Is it possible to fit large pieces of furniture inside?
Yes, it is very unlikely that an item of furniture will not fit.
Do I need to come to the storage premises if I’ve booked a removal and storage combined?
No. We can take your items and place them in storage without you being there. You can sign all the relevant documents online.
Is the storage site safe and secure?
Yes, they are fully alarmed with CCTV. The premises are protected by security fencing and gates as well as the required safety measures.
Is it possible to access my belongings once they are in storage?
Yes, with at least 36 working hours’ notice (Monday to Friday, 9am to 5pm). There is a fee of £5 (VAT incl.) per container each time.
Are there any restrictions on what I can store?
Yes, there are a few exceptions, please refer to our terms and conditions.
When I want to remove my belongings from storage permanently do I need to give you advance notice?
Yes. To end your storage, please give us at least 10 working days’ notice, as set out in our terms and conditions. Storage is charged until the notice period ends.
Are my items insured?
Yes. Each container has insurance for a total value of £2,000. You can also purchase extra insurance if your items are worth more.
Do I need a padlock?
No. Each container has its own self-locking system.
Extra info:
Customers must fill out a detailed inventory list (provided by us at the time of the booking) and give it to our team when they come to collect their items.
Things to consider:
At Rmv we pride ourselves in providing a competitive price to everyone. Please consider before booking storage with us that our facilities are designed for long term storage or with minimal to no access. A fee is always applied for handling of containers, and we require 36 working hours’ notice for retrieval.
What’s Storeo?
Storeo is the RMV app for self storage in London. Keep track of everything on your own portal: your storage agreement, your bookings, your payments, storage returns and more.